Tuesday, November 13, 2007

Good practices for social networks

One of the funny aspects of social networking is there seems to be a "wave of popularity" just as much as in other aspects of daily life. The "hot or not" principle applies to communities as it does to cars, fashion, actresses and music. For example: 8 to 12 months ago I got a wave of invitations from people who wanted to connect with me on Jobster, 6 months that became Facebook, two months ago Plaxo and today it seems to be Spock (although Plaxo is still going strong).

Known as an ardent networker, I'm always happy to get in touch with people I know, and to meet new faces (even electronically). The more diversity the better! However, there are two things in social network invitations that profoundly get on my nerves. (and I'm talking built-in features of the community, so it's not the fault of the users)

First, I really don't appreciate having to log into the system completely before I can read the message one of my contacts sends me. I understand why community founders do this of course (and quite a few adopted this policy), but I find it counterproductive. Since I know that 50% of all messages can wait (meaning they don't have to be dealt with right away), I hate getting "trapped" into losing time to log in and then discover it was for nothing. If you get an email from someone, you see the message right away too, right?

Secondly, I resent communities where you cannot choose the frequency of receiving messages. Some only let you pick between receiving messages as they come in -meaning you get a busload of messages every day- and logging into the system to receive your messages -meaning you have a busload of messages waiting for you if you happen to forget about this prticular community for a while. What's wrong with giving your users the opportunity to choose the one a week option?

Anyway, all this to say that I just complimented the guys from Spock on an email they sent today. I was just getting annoyed with them for pestering me with point 1 and 2, and they seem to have good New Year's resolutions to at least fix annoyance number two :-)
Here is an extract of their mail:

Hi - I noticed that you got a lot of emails from people you know or who know
you, asking for trust on Spock.com. yes!
It looks like a lot of people want your trust, which is a good thing:)

But, getting dozens of emails asking for trust can be a bit annoying. keep going!
We are working to make it a digest so you only get a compiled list of people requesting trust once a week. why didn't I think of that?
Sorry about all those emails :( we forgive you
We did not think this search feature on Spock would be so popular so quickly.

To accept their trust, you can just click below: tell me what to do and promote your network in a nice way
http://www.spock.com/do/trust/incoming_requests

They also say in their email that most of the new features come directly out of the suggestions members make to them. So we can actually make a difference in how we want our Web 2.0 life to be organized. Next time your getting annoyed about a community feature, don't whine; send an email (ok you may whine a little first before sending the email ;-)

3 comments:

Hanrian said...

Why Not Join with YUWIE?
If you like making friends? Sharing pics? Blogging? Do you spend hours on social networking sites like MySpace and Facebook?
Then YUWIE is for YOU!!!
At Yuwie, you can do all that and more....and get PAID for it....and best of all, it's FREE!!!

YUWIE is a brand new social networking site that PAYS YOU for your participation! At Yuwie, you can do all the things you do at those "other" social sites, but with one big difference - Yuwie shares its advertising revenue with its members...the more you do, the more you make. Not only that, when you refer others to Yuwie, you earn from what they do, too - up to 10 levels deep!


For More Information :
http://millionairecommunity.org/
OR
Join Now!!!



Hanrian
http://millionairecommunity.org/

Hanrian said...

Do you like making friends? Sharing pics? Blogging? Do you spend hours on social networking sites like MySpace and Facebook?
Then YUWIE is for YOU!!!
At Yuwie, you can do all that and more....and get PAID for it....and best of all, it's FREE!!!

YUWIE is a brand new social networking site that PAYS YOU for your participation! At Yuwie, you can do all the things you do at those "other" social sites, but with one big difference - Yuwie shares its advertising revenue with its members...the more you do, the more you make. Not only that, when you refer others to Yuwie, you earn from what they do, too - up to 10 levels deep!


For More Information :
http://millionairecommunity.org/
OR
Join Now!!!



Hanrian
http://millionairecommunity.org/

AndreyGolub said...

Dear An... can I leave you a comment also for this article, right? :)

I'll do this because I am now involved also to Spock.com in Italy, so the questions raised by you here are important also for me! So what I've done: I forwarded some of your comments about Spock here along with my personal comments to there, and have got an immediate answer from my contact on Spock.

the answer was the promise that right-on-the-days Spock will issue a newest version of their platform, that will address the most issues claimed recently by us, power-networkers in the sense of experience and some good analytical things.

so let's wait right today or tomorrow some much better (perfect? :lol: ) version of Spock, and then re-discuss it's usability and how user-friendly it is.

I'll come back to you soon.
Kind Regards,
Andrey Golub